Wholesale Bank

Director Outsourcing Governance & Risk

  • Type:
    Vast
  • Standplaats:
    Amsterdam
  • Indicatie:
    € 115.000 - 125.000 +
  • Aantal uren per week:
    40
  • Sector:
    Financieel: Banken, Card-...
  • Regio:
    Noord-Holland, Zuid-Holland, Utrecht, ..
  • Andere arbeidsvoorwaarden:
    klik hier
  • Laatste update:
    02 oktober 2025
   Reageer nu
   Head of Operational Risk
   Head of Enterprise Risk

  • At least 7+ years’ of experience in outsourcing/vendor management within the financial sector (preferably banking)
  • Hands-on experience in establishing an Outsourcing Framework, managing SLAs, monitoring service quality, and coordinating outsourced operations
  • Knowledge of regulatory frameworks and experience in reporting to financial authorities
  • Strong stakeholder management skills, able to coordinate across various geographical offices
  • Excellent communication and presentation skills
  • Fluency in English is mandatory; additional European or Japanese language skills are an advantage

SPECIFIEKE SKILLS

My client is a wholesale bank with global presence.

  • Establishing outsourcing framework – this includes policy, any process/procedure related to outsourcing and set up the governance
  • Assist stakeholders on determining if the supplier to be onboarded is considered outsourcing as per EBA guidelines
  • Support legal on the reviewing of the outsourcing agreement, making sure it complies with the EBA guidelines and the banks’ outsourcing governance framework
  • Guide and coordinate stakeholders regarding approvals/signatures for outsourcing agreements
  • Update Outsourcing Register accordingly and make sure it is up to date reflecting outsourcing suppliers and EBA requirements
  • Provide oversight of outsourced functions:

  1. Make sure there are performance metrics to monitor the supplier
  2. Establish/include supplier to the outsourcing framework considering proportionality
  3. Make sure the amber/red metrics are properly escalated, and a plan of action is drafted to bring back the services back to green
  4. Provide oversight on overall outsourcing costs
  5. Resolve audit items that affect the overall outsourcing framework
  6. Assist supplier owner when there is an outsourcing item affecting their supplier
  7. Prepare any materials on overall outsourcing for supervisors or regulators
  8. Report on outsourcing to Management Board through the Non-Financial Risk Committee
  9. Be the point of contact for any processes or tasks related to Head Office outsourcing

OOK RELEVANT

Copyright © 2025 Care Professionals
Algemene Gebruikers Overeenkomst | Privacy reglement | Disclaimer