1. HR Administration
• Maintain accurate employee records and HR documentation.
• Administer HR processes including (sick) leave management, employee records, and personnel files.
• Support onboarding and offboarding process.
• Ensure HR documentation complies with internal policies and regulatory requirements.
2. Payroll and Expense administration
•Prepare and verify payroll input data for local and expatriate employees.
• Manage and process departmental invoices, ensuring accurate administration, approval tracking, and timely payment.
• Investigate and resolve discrepancies related to payroll and expenses.
• Liaise with payroll providers, tax advisors, pension providers, insurance providers and other external service providers to support accurate and efficient HR operations and a smooth employee experience.
• Support the payment of commuting expenses related to salary payment
3. HR Data and Reporting
• Support HR reporting processes, including preparation of periodic HR reports, statistics, and regulatory HR reporting required for the banking sector and supervisory authorities.
• Contribute to the monitoring and analysis of HR data and KPIs.
• Assist in maintaining HR systems and ensuring HR data accuracy and integrity.
• Support the development and improvement of HR reporting tools and dashboards where applicable.
• Manage HR-related aspects of the Work-related Costs Scheme (WKR), ensuring accurate administration, monitoring, and compliance with applicable regulations.
4. Policies, Compliance and Process improvement
• Maintain HR policies, procedures, and manuals such as the employee handbook
• Support compliance with internal policies and relevant regulations.
• Support in the yearly internal auditing of HR processes
• Contribute to process improvements and automation initiatives within HR operations.
• Participate in HR or cross-divisional projects where required
5. Stakeholder support
• Act as a contact point for HR-related administrative queries from employees.
• Support HR colleagues and management in operational HR matters.
• Provide administrative support in HR-related projects and initiatives.