You are an experienced risk manager working in the financial services industry. In this position you will be responsible for defining a clear framework and roadmap for operational risk management. You will also be responsible for the execution of the key activities related to operational risk management. This is expected to be a stand-alone role – where the team may be expanded in the future , e.g. IT Risk/Security.
This position provides a unique opportunity to shape the framework and direction of risk management.
Tasks and responsibilities:
Operational Risk Management
- Start and lead the Business Impact Assessment for Refund
- Develop a clear roadmap and planning for operational risk management
- Develop and maintain the operational risk framework, including risk identification, assessment, and mitigation strategies.
- Coordinate Risk and Control Self-Assessments (RCSA) across business units.
- Monitor Key Risk Indicators and escalate emerging risks.
- Oversee incident management and root cause analysis for operational failures.
- Identify and monitor regulatory-related risks (fraud, cybersecurity, third-party providers).
- Ensure technical and operational controls for payment services are effective.
- Provide input for regulatory reporting and audits.
- Train staff in operational risk awareness and control procedures.
Internal Control
- Design and implement internal control frameworks for operational processes and payment services.
- Ensure segregation of duties, access controls, and transaction monitoring.
- Conduct regular control testing and internal audits to verify effectiveness.
- Detect and correct process irregularities promptly.
Governance & Reporting
- Prepare consolidated risk and control reports for senior management.
- Collaborate with stakeholders on regulatory audits and incident reporting.
- Maintain documentation for audit readiness.
- Monitor industry best practices and regulatory developments.